Shipping
At Espressence, we aim to provide a seamless and reliable delivery experience. Please review the details below regarding our shipping process and timelines.
Processing Time
- All orders are carefully prepared and packaged to ensure your candles arrive in perfect condition.
- Please allow 3-5 business days for order processing before shipment.
Shipping Times
- Once your order has shipped, you can expect delivery within 10-20 business days, depending on your location.
- Please note that shipping times may vary slightly due to demand, seasonal factors, or unforeseen delays.
Shipping Costs
- We offer calculated shipping rates at checkout to ensure you only pay for what’s necessary.
- Free shipping promotions may be available on select orders—check our website for the latest offers!
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.
Missing or Delayed Orders
- If you haven’t received your order within the estimated delivery time, please contact us, and we’ll be happy to assist you.
International Shipping
- At this time, Espressence ships to [insert regions, e.g., the United States, Canada, etc.]. Additional customs fees or taxes may apply depending on your country’s regulations.
We appreciate your patience as we take extra care to deliver our high-quality candles to you. If you have any questions or concerns, don’t hesitate to reach out!