FAQ
1. What makes Espressence candles unique?
Our candles are inspired by the espresso martini, blending the rich aroma of coffee with sweet, sophisticated notes. Each candle is hand-poured using natural soy wax, eco-friendly materials, and premium fragrance oils to create a luxurious, sustainable product.
2. Are your candles eco-friendly?
Yes! We are committed to sustainability. Our candles are made with biodegradable soy wax, and our packaging is fully recyclable. You can enjoy the glow of Espressence knowing you’re making an eco-conscious choice.
3. How long do your candles burn?
Our candles have an average burn time of [insert hours, e.g., 40-50 hours], depending on usage. To maximize burn time, we recommend trimming the wick to 1/4 inch before each use and allowing the wax to melt evenly across the surface during the first burn.
4. Do you offer gift wrapping?
Yes! Espressence candles make perfect gifts, and we’re happy to offer beautiful gift wrapping at checkout. Just select the gift wrap option before completing your order.
5. What’s your return policy?
We want you to love your Espressence candles. If there’s an issue with your purchase, please contact us within 14 days of delivery to arrange a return or exchange. For more details, see our Refund Policy [link to page].
6. Can I use your candles for special events or bulk orders?
Absolutely! Espressence candles add a touch of elegance to any event. For bulk orders or custom requests, please email us at [insert email address].
7. Do your candles contain any harmful chemicals?
No, we prioritize safety and quality. Our candles are free of phthalates, parabens, and other harmful chemicals, making them safe for you and your home.
8. How can I contact you with additional questions?
We’re here to help! Feel free to reach out to us at [insert email address] or use the contact form on our website.